Festival & Ticketing

  1. Festival events are ticketed through our official ticketing partners. For the 2024 Festival, these ticketing partners were:
    Ticketmaster
    ASB Waterfront Theatre
    Q Theatre
    Te Pou Theatre

    To ensure you are purchasing genuine tickets please buy via aaf.co.nz, aklfest.co.nz or aucklandfestival.co.nz, which link directly to our partners, or through our partners directly. We cannot guarantee your tickets will be valid if purchased through any other channel. Please beware of ticket onsellers such as Viagogo and DO NOT purchase on websites that are not official partners of the Festival.
  2. Ticket prices include GST but exclude booking fees and credit card charges. These charges will be added to the final total before you confirm the transaction. See Tickets for more information.
  3. It is important you view the individual events ticketing providers’ websites for their terms and conditions of purchase.
  4. Some seats, other than Premium and A Reserve seats, may have sightline or sound restrictions. See Tickets for descriptions of our reserves and seating types.
  5. All tickets are subject to availability. They are restricted by offer dates and the number of seats available in a given reserve or price type.
  6. Latecomers may be excluded from the show or admitted only at a suitable point in the performance. Latecomers are not entitled to transfers or refunds.
  7. Our priority is the health and safety of our audiences, artists, staff and crew, and we will adhere to all government regulations and venue safety policy. By purchasing tickets or attending an event, you agree to these regulations and policies. If you find yourself unable to come to a show due to sickness or change of circumstances, we encourage you to pass your ticket(s) on to someone else.
  8. All sales are final and there are no refunds or exchanges except as required by law, or Festival policy or ticketing provider policy.
  9. Official Festival ticketing partners’ terms and conditions apply.
  10. We may alter the price of tickets in response to varying levels of consumer demand. Such alterations do not affect the terms and conditions applying to tickets purchased before the price change, and do not entitle you to claim a refund on your ticket price or the difference between your ticket price and the newly adjusted ticket price.
  11. Information on this website is correct at the time of publication. The Festival reserves the right to alter, without notice, any events, programmes or artists.
  12. $30 for under 30's are available for some events until allocation is exhausted.  Presentation of ID at the venue may be required.
  13. Early bird tickets for the 2025 festival are available for selected shows from 13 November 2024 - 9.59am 27 November 2024. Black Grace – This is not a Retrospective early bird ends 11.59pm 17 November. Auckland Theatre Company, a mixtape for maladies, enjoy 20% off preview performances. Excludes SIX the Musical, A Streetcar Named Desire and Piers Lane Nocturnes. 

Competitions & Giveaways

  1. Competitions and giveaways are communicated via our website, e-newsletter and/or social channels including Facebook, Twitter and Instagram, and via third parties authorised by The Auckland Festival Trust.
  2. The Auckland Festival Trust competitions are in no way associated with Facebook, Twitter or Instagram.
  3. Entrants must be 18 years old or over.
  4. The Auckland Festival Trust employees and their immediate family are not eligible to apply.
  5. One entry per person, per competition.
  6. Information provided when entering a competition is for use by The Auckland Festival Trust only. For details see our Privacy Policy.
  7. Winners are drawn at random on the date communicated.
  8. Winners are notified by email. If a response isn’t received in 48 hours, another winner will be drawn.
  9. The Auckland Festival Trust reserves the right to publish the name of the winner through our social media channels.
  10. Prizes are non-transferable and cannot be exchanged for cash.
  11. Some specific terms and conditions for individual prizes may apply, as well as terms and conditions stipulated by third parties authorised by The Auckland Festival Trust.

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